Recover abandoned Shopify carts on WhatsApp — and count every rupee.
When a checkout goes quiet, the shopper gets a WhatsApp nudge with their cart and one tap back to pay — only if they agreed to hear from you. Questions about COD or delivery are answered from your policy, and recovered revenue sits beside each send.
Most carts are abandoned. Most recovery emails go unread.
The shopper who reached checkout already wanted the product. They got distracted, or had a question about COD, delivery or sizing that nobody answered. Email reaches them days later in a promotions tab. WhatsApp reaches them where they read — but only if you have their consent.
What abandoned cart recovery changes for your team.
Carts nudged automatically
Shopify tells NudgeBolt when a checkout goes quiet; the nudge goes out after your delay.
Questions answered on the spot
“COD hai?” gets an answer from your shipping policy, cited, not a wait for Monday.
Revenue you can see
Each send shows the orders it brought back and their value.
Step by step, as it runs.
Every step is something NudgeBolt does today. Start from this playbook, change the words and the waits, and test it on your own number first.
- 01 TRIGGER
Checkout goes quiet
Shopify sends the abandoned checkout to NudgeBolt, verified before it’s believed.
- 02 CONSENT
Opt-in checked first
No real WhatsApp consent, no message. Your number’s quality is the asset.
- 03 MESSAGE
Nudge with the cart
What they left, with a link straight back to checkout.
- 04 AI
Questions answered
COD, delivery time, returns — from your own policies, with the line cited.
- 05 REPORT
Recovered revenue counted
Every send shows what it earned, not just that it sent.
What it sends — and what each one costs.
Example templates for this playbook. The cost is Meta’s India rate for the category, billed to your own Meta account. NudgeBolt adds nothing.
Hi {{1}}! Aapke cart mein {{2}} items wait kar rahe hain 🛒 One tap to finish your order.
How you’ll know it’s working.
- Carts nudged vs. carts with consent
- Orders recovered per send
- Recovered revenue per month
- Questions handed to your team
Collect WhatsApp consent at checkout
A clear opt-in tick on the checkout page is what makes recovery possible at all.
Don’t lead with a discount
Most shoppers return for the product, not the coupon. Try the nudge alone first.
Answer COD and delivery up front
Put them in your shipping policy and the assistant handles the most common reasons people hesitate.
The parts of NudgeBolt this playbook uses.
Store & cart recovery
Shopify abandoned carts nudged with consent checked first, and recovered revenue counted beside each send.
How it worksAI assistant
Answers from your own FAQ and brochure, quotes the line it used, and hands over when it can’t back an answer up.
How it worksReports
Delivered, read and replied per campaign — with the people behind each number, and failures in plain words.
How it worksTemplates
A library per industry in English and Hinglish, pre-checked against the rules that get templates rejected.
How it worksAbandoned cart recovery, answered.
Including what it costs, and what you need first.
Shopify. Connecting a store is a short assisted step we do with you on a call; after that, recovery runs on its own.
Commerce — it includes Shopify cart recovery, recovered-revenue reporting and the GST + HSN catalogue.
A cart nudge is a marketing message: ₹0.8631 at Meta’s India rate, billed to your own account. NudgeBolt adds nothing.
Not inside the chat. The nudge links back to your checkout, and payment can be a Razorpay link.
Other jobs NudgeBolt does.
Lead follow-up
Every new lead gets a first message in minutes, qualified in chat, and handed to a person when it’s hot.
See the playbookAppointment reminders
Reminders 24 hours and 2 hours before, one-tap confirm or reschedule, and care notes after — at the utility rate.
See the playbookOrder updates
Confirmed, shipped and delivered updates on WhatsApp at the utility rate — and “where is my order?” routed to a person.
See the playbookRun abandoned cart recovery on your own number.
14 days of Growth, free. No card. Or book a walkthrough and we’ll set the playbook up with you.
