Quotes sent, jobs won.
Salons, repair shops, tutors, gyms — instant quote replies, appointment booking and "we miss you" win-backs. The whole front office, running on one number.
The gaps this playbook closes for service business.
Missed call = lost job
Every enquiry gets an instant reply with your rate card — even mid-service, even at night.
Fixed by the playbook
Chasing follow-ups awkwardly
Polite auto-reminders go out on schedule, so you never have to nag by hand.
Fixed by the playbook Old customers drift away
A win-back nudge at day 45 with a small offer brings lapsed customers walking back.
Fixed by the playbook
Four steps from enquiry to booked job.
Every step is editable in the flow builder — rename it, change the wait, add a branch. The playbook is where you start, not where you have to stay.
The playbook in numbers — its settings and Meta’s rates, not promised results.
- TRIGGER Enquiry lands WhatsApp click-to-chat or your lead sheet
- QUOTE Rate card in chat Service menu, answered by the assistant
- BOOKING Slot confirmed + reminder Auto-reminder morning of the appointment
- WINBACK Day-45 "we miss you" Small offer, only to lapsed customers
The tools this playbook runs on.
AI assistant
Answers from your own FAQ and brochure, quotes the line it used, and hands over when it can’t back an answer up.
Learn moreFlows & automation
Automation that reads like a recipe — drafted from one sentence, editable step by step.
Learn moreTeam inbox
One WhatsApp number for the whole team, with assignment, private notes and response clocks.
Learn moreBroadcasts
Priced before you press send, tested on your own phone, then paced so your number stays safe.
Learn moreMore WhatsApp playbooks for service business.
Each one written up step by step — the messages, what they cost, and what to measure.
Lead follow-up
Every new lead gets a first message in minutes, qualified in chat, and handed to a person when it’s hot.
See the playbookAppointment reminders
Reminders 24 hours and 2 hours before, one-tap confirm or reschedule, and care notes after — at the utility rate.
See the playbookWin-back campaigns
A polite “we miss you” to customers who drifted — on a cadence, consent checked, with an easy way to say stop.
See the playbookWhatsApp for service business, answered.
What people in your line of work ask before they start.
Yes. Upload your service menu and the assistant answers price questions from it, any hour, with the line cited.
Starter is ₹399 a month for two people, with templates, scheduled campaigns and lead import. Growth adds flows, AI replies and ten seats when you need them.
Yes. A flow sends reminders on the schedule you set, as utility messages at ₹0.115 each, inside your business hours.
Other playbooks
Put the service business playbook on your number.
14 days of Growth, free, no card. Or set it up with us on a call.