Instagram DMs, in the same inbox. Free.
Connect your Instagram professional account and its messages arrive next to your WhatsApp chats. Switch on automatic replies and NudgeBolt answers from your saved answers, word for word — and alerts your team when none fits.
Included free on every plan
Two apps, two inboxes, and the DM nobody saw.
Customers ask the same questions on Instagram they ask on WhatsApp — price, size, delivery — but the answers live in a different app, on a different phone. The DM that came in on Saturday is still unanswered on Monday.
Everything in Instagram inbox.
One inbox for WhatsApp and Instagram, with an assistant that answers from your own documents.
One inbox
WhatsApp and Instagram conversations side by side, assigned the same way.
Saved-answer replies
Automatic replies use your saved answers word for word — no AI improvising on Instagram.
Alerts when nothing fits
If no saved answer matches, your team is alerted to reply.
Free on every plan
Including Free. Nothing to meter, so nothing to charge.
Same team, same rules, both channels
Instagram chats are assigned, noted, tagged and timed exactly like WhatsApp ones. Your team works one queue, and the customer gets one consistent answer wherever they asked.
- One queue for both channels
- Same assignment rules
- Channel shown on every chat
Word for word, on purpose
On Instagram, automatic replies use the answers you saved, exactly as written. It’s deliberate: no AI improvising on a public-facing channel, and nothing to meter — which is why it can be free.
- Your saved answers, verbatim
- Alert when none fits
- No AI usage counted
Set up Instagram inbox in three steps.
- 01
Connect Instagram
Link your Instagram professional account in a few clicks.
- 02
Save your answers
The questions you get every day, answered once.
- 03
Reply from one place
Your team works Instagram and WhatsApp from the same inbox.
The jobs people switch it on for.
Read it here, not on a call.
- Comment-to-DM (replying to a comment with a DM) waits on Meta’s approval. We’ll say so here when it ships.
Instagram inbox, answered.
The questions people ask before they switch it on.
No. The Instagram inbox is included free on every plan, including Free.
Not yet. That waits on Meta’s approval, and we’ll say so here when it ships.
Instagram professional accounts — business or creator.
It shares everything with the rest.
AI assistant
Answers from your own FAQ and brochure, quotes the line it used, and hands over when it can’t back an answer up.
Learn moreTeam inbox
One WhatsApp number for the whole team, with assignment, private notes and response clocks.
Learn moreLead import
Google Sheets and CSVs become contacts you may message — mapped, deduplicated, consent recorded.
Learn moreTry Instagram inbox on your own number.
14 days of Growth, free. No card — and your number stays yours whatever you decide.
