Tables booked, orders repeated.
Reservation confirmations, weekend-special broadcasts to regulars, and feedback after every bill — your best waiter, on every phone in the city.
The gaps this playbook closes for restaurants.
Regulars forget you exist
A Thursday "weekend special" broadcast to opted-in regulars fills Friday tables.
Fixed by the playbook
Phone orders, wrong orders
Menu cards in chat — the kitchen gets it in writing, every time.
Fixed by the playbook
Silent unhappy guests
A rating ask after billing catches bad experiences before they become bad reviews.
Fixed by the playbook
Four steps from reservation to return visit.
Every step is editable in the flow builder — rename it, change the wait, add a branch. The playbook is where you start, not where you have to stay.
The playbook in numbers — its settings and Meta’s rates, not promised results.
- AUDIENCE Segment: regulars 2+ visits in 60 days, opted-in list
- BROADCAST Thursday special drop Photo card + tap-to-reserve button
- BOOKING Table confirmed in chat Party size and time without a phone call
- FEEDBACK Rating after billing 1–5 stars; unhappy guests route to the manager
The tools this playbook runs on.
Broadcasts
Priced before you press send, tested on your own phone, then paced so your number stays safe.
Learn moreTemplates
A library per industry in English and Hinglish, pre-checked against the rules that get templates rejected.
Learn moreAI assistant
Answers from your own FAQ and brochure, quotes the line it used, and hands over when it can’t back an answer up.
Learn moreReports
Delivered, read and replied per campaign — with the people behind each number, and failures in plain words.
Learn moreMore WhatsApp playbooks for restaurants.
Each one written up step by step — the messages, what they cost, and what to measure.
Promotional broadcasts
Offers and announcements to the people who asked for them — priced first, tested first, paced so your number stays green.
See the playbookWin-back campaigns
A polite “we miss you” to customers who drifted — on a cadence, consent checked, with an easy way to say stop.
See the playbookCustomer support
One inbox for WhatsApp and Instagram, routine questions answered from your FAQ, and a clock on every waiting customer.
See the playbookWhatsApp for restaurants, answered.
What people in your line of work ask before they start.
Only guests who opted in — for example from a QR code at the table or a tick-box when they ordered. Consent is checked before every send, and STOP is honoured for good.
Yes. Upload your menu and FAQ; the assistant answers from them with the source cited, and hands anything else to your staff.
A broadcast is a marketing message: ₹0.8631 per delivered message at Meta’s India rate. 500 regulars is about ₹432, billed to your own Meta account.
Other playbooks
Put the restaurants playbook on your number.
14 days of Growth, free, no card. Or set it up with us on a call.